CHARLIE
Privacy Policy
Effective Date: 01.01.2025
At echoX, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management software ("Services"). By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.
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1. Information We Collect
We collect information in the following ways:
a. Information You Provide to Us:
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Account Information: Name, email address, phone number, and payment details when you register or subscribe.
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Communication Content: Messages, emails, and calls made through the platform.
b. Information Collected Automatically:
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Usage Data: IP address, browser type, operating system, and activity logs.
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Cookies: Tracking technologies to enhance user experience and gather analytics.
c. Information from Third Parties:
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Data from integrated third-party property management platforms, including tenant details, property records, and transaction histories.
2. How We Use Your Information
We use the information we collect to:
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Provide, improve, and maintain the Services.
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Facilitate automated calls, emails, and texts for tenant and property management.
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Integrate with third-party software to streamline workflows.
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Analyze usage trends to enhance user experience.
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Communicate updates, offers, and support.
3. How We Share Your Information
We may share your information with:
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Service Providers: To assist in delivering our Services, including hosting, analytics, and customer support.
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Third-Party Integrations: With platforms you choose to connect for property management purposes.
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Compliance and Legal Requirements: When required by law or to protect our legal rights.
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Business Transfers: In case of a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
4. How We Protect Your Information
We implement security measures to protect your information, including:
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Encryption of sensitive data.
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Access controls to restrict unauthorized personnel.
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Regular security assessments.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
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Access, update, or delete your personal information.
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Opt-out of non-essential communications.
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Restrict or object to certain data processing activities.
To exercise these rights, contact us at [Insert Contact Email].
6. Cookies and Tracking Technologies
We use cookies to:
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Personalize your experience.
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Understand usage patterns.
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Deliver targeted advertisements.
You can control cookies through your browser settings. Note that disabling cookies may affect your experience with our Services.
7. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted with an updated effective date. Your continued use of the Services signifies your acceptance of the changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: charlie@echo-x.ai
Phone: 616-212-0505
Address: 111 Division Ave SW, Grand Rapids, MI 49503